Privacy Policy

Last updated: October 2, 2026

Garbanzo Group LLC, a Florida limited liability company doing business as Garbanzo ("Garbanzo," "we," "us," or "our"), operates garbanzo.tv. This Privacy Policy explains how we collect, use, disclose and retain personal information when you visit our website, contact us, complete a form or questionnaire, book a meeting, apply for a concept preview, or work with us.

Our business mailing address is 347 5th Ave, Suite 1402, New York, NY 10016. You can contact us about privacy at hello@garbanzo.tv.

1. Information we collect

Information you provide

Depending on how you interact with us, we collect:

Contact and business details: your name, work email, telephone number, company, role, industry and business contact information.
Project and inquiry details: your brief, goals, budget, timing, requirements, and links or materials you choose to share.
Form and application answers: information submitted through inquiries, questionnaires and concept applications.
Meeting and communication records: booking details, correspondence, messages, call information, recordings, voicemail, transcripts and related notes.
Relationship records: proposals, agreements, signatures, project communications and relevant transaction or billing records when you become a client.
Preferences: marketing choices, consent records, opt-outs and privacy requests.

Please provide only information relevant to your inquiry or project. Do not send passwords, payment-card details, government identification numbers, health information or other sensitive personal information through open website forms. Arrange an appropriate agreement and sharing method with us before providing confidential client materials or trade secrets.

Information collected through the website

We collect technical and interaction information, such as IP address, browser and device type, approximate location derived from IP address, pages viewed, referring pages, campaign information, timestamps and interactions with forms or links. This helps us operate the website, understand how people find us and measure engagement.

Information from other sources

We also receive information from referrals, clients, business partners, public business sources and business-information providers. This may include professional contact details, company information, job titles and public business-profile links. We use it to understand business relationships and maintain accurate records. Receiving contact information does not, by itself, establish consent to receive marketing messages.

2. How we use information

We use personal information to:

Respond to inquiries and communicate about potential or ongoing work.
Understand project requirements, prepare planning guidance and proposals, and assess whether we can help.
Review concept applications and communicate selection decisions.
Schedule meetings and send related confirmations, reminders and updates.
Manage client relationships, agreements, production, delivery, billing and support.
Maintain accurate business records and manage follow-up.
Send marketing communications where permitted and manage communication preferences.
Understand website and campaign performance and improve our services.
Protect our systems, prevent spam or misuse, resolve disputes and meet legal obligations.

Where applicable law requires a legal basis, we rely on the basis appropriate to the activity: taking requested steps toward or performing a contract; our legitimate interests in operating and improving our business, subject to your rights; consent where required; or compliance with a legal obligation.

3. Calls, voicemail and text messages

Our main business phone line uses automatic recording and transcription. We process calls, voicemail, transcripts and related summaries to document conversations, respond to requests and support client relationships.

If you prefer to communicate in writing, email hello@garbanzo.tv instead of calling. This description of our phone system does not waive rights you have under applicable law.

Text messages may include replies to an inquiry or missed call and other communications covered by your consent or request. Providing a phone number on an inquiry form does not automatically subscribe you to marketing texts. Any marketing text program requires its own applicable consent process.

To stop automated text messages from a sending number, reply STOP. For help, reply HELP where supported or email us. Message frequency depends on your interaction and the program described when you opt in. Message and data rates may apply. After an opt-out, a confirmation message may be sent. We will not resume automated texts from that program unless you opt in again.

We do not sell or share mobile phone numbers or text-message opt-in data and consent with third parties or affiliates for their own marketing or promotional purposes. Service providers that deliver messages and maintain consent or suppression records may process this information on our behalf for those purposes.

4. AI-assisted processing

We use automated and AI-assisted services to process relevant communications and materials for transcription, summarization, drafting, review and service delivery. Providers of these services may process personal information for those purposes, subject to applicable confidentiality and data-handling commitments.

People remain responsible for project acceptance and concept selection. An automated response does not constitute acceptance, a binding quote or a grant of rights.

5. Cookies, tracking and third-party features

We use cookies and similar technologies for website functionality, traffic analysis and attribution. Third-party content and interactive features may also collect technical information when you use them.

You can manage cookies through your browser settings and any privacy or cookie controls provided on the website. Blocking some technologies may affect website features. Browser settings do not necessarily control every form of tracking or delete information already provided to us. You may also contact us about your privacy choices.

Where consent is required for a technology or its use, that consent must be obtained through the relevant choice mechanism; visiting the website or reading this Policy is not a substitute for it.

Third-party websites you choose to visit through a link have their own privacy practices. Review their policies before providing information directly to them.

6. Who receives information

We disclose information as needed to:

Service providers: providers of website and technology services; communications and business administration; automated and AI-assisted processing; project delivery; accounting and payments; and storage, security and recovery services.
People working on your matter: authorized team members, contractors and project collaborators who need information to evaluate, deliver or support the work, subject to applicable confidentiality obligations.
Professional advisers: accountants, lawyers, insurers and other advisers when reasonably necessary.
Legal or protective recipients: authorities or other parties when necessary to comply with law or legal process, protect rights or safety, investigate misuse, or establish or defend legal claims.
Business successors: parties involved in a merger, acquisition, financing, reorganization or sale of business assets, subject to applicable legal protections.
Recipients you authorize: when you direct us to disclose information or otherwise give appropriate permission.

We do not sell personal information for money or sell or rent our contact lists. The restrictions on mobile information and SMS consent in Section 3 apply regardless of the other disclosures described here.

7. How long we keep information

We keep personal information only while needed for the purpose for which it was collected or for a specific legal, contractual or compliance requirement. We do not apply a routine extended retention period to unsuccessful inquiries or nonselected concept applications.

Inquiries and applications: we delete or anonymize information once the request is resolved, withdrawn or closed and necessary follow-up is complete, unless a specific reason below requires retaining part of the record.
Client and transaction records: we retain the information needed to perform the agreement, meet applicable tax, accounting and other legal requirements, or establish, exercise or defend a legal claim. The required period depends on the record and obligation.
Recordings, transcripts and working materials: we delete them when no longer needed for the relevant communication or work, unless a specific obligation or legal hold requires preservation.
Communication preferences: we retain the minimum information needed to honor opt-outs and satisfy applicable consent and recordkeeping requirements. Deleting an inquiry does not cancel an opt-out.

When a purpose or applicable retention requirement ends, we delete or anonymize the information. We limit retained information to what the continuing requirement needs.

Deletion from active systems may not immediately remove backup or recovery copies. Those copies are handled under applicable recovery-retention schedules and legal requirements, including applicable deletion rights. We do not represent that every copy disappears at the same moment.

8. Your choices and privacy requests

You can unsubscribe from marketing emails using the link in the message or by contacting us. We may continue to send communications necessary for an ongoing project, a transaction or a legal obligation. Withdrawing marketing consent does not prevent you from asking about or buying our services.

Depending on the law that applies, you may have rights to access, correct, delete or receive a copy of your personal information; restrict or object to certain processing; withdraw consent; or opt out of certain sales, sharing, targeted advertising or profiling. These rights and any exceptions depend on your circumstances and our processing activities.

Send requests to hello@garbanzo.tv with enough information to identify your interaction with Garbanzo. We may need to verify your identity or an authorized agent's authority before acting. We will respond within the timeframe required by applicable law and explain any applicable limitation. Where the law provides an appeal, you may request one by replying to our decision. You may also complain to the relevant privacy regulator.

We will not unlawfully discriminate against you for exercising privacy rights. Withdrawing consent does not affect processing lawfully carried out before withdrawal.

9. Security and international processing

We use administrative and technical safeguards designed to protect personal information and limit access according to business needs. No system or transmission method is completely secure.

Garbanzo is a U.S. business. Our providers may process information in the United States and other countries, whose privacy laws may differ from those where you live. Where applicable law requires safeguards for an international transfer, the transfer must be covered by an appropriate legal mechanism.

10. Children

Our website and services are intended for adult business and professional users, not children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.

11. Changes to this Policy

We may update this Policy as our services, practices or legal obligations change. The date above identifies the latest version. We will provide additional notice or obtain consent when required by applicable law. An update does not retroactively establish consent for processing that required it.

12. Contact

Garbanzo Group LLC
Attn: Privacy
347 5th Ave, Suite 1402
New York, NY 10016, USA

Email: hello@garbanzo.tv
Phone: 212-206-8916